Privacy Policy

Last updated: 06/01/2026

This Privacy Policy explains how BookFlyStay (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or use www.bookflystay.co.uk (the “Website”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Company name: BookFlyStay
Website: www.bookflystay.co.uk
Email: support@bookflystay.co.uk

BookFlyStay acts as a travel information and booking facilitation platform. We may direct users to third-party providers for flights, accommodation, or related services.

2. Personal data we collect

We may collect and process the following types of personal data:

a) Information you provide to us

  • Name

  • Email address

  • Phone number

  • Travel preferences or enquiries

  • Any information submitted via contact forms or email

b) Information collected automatically

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website

This information is collected using cookies and similar technologies.

c) Information from third parties

We may receive data from:

  • Travel service providers

  • Analytics providers (e.g. Google Analytics)

  • Advertising partners (where applicable)

3. How we use your personal data

We use your personal data to:

  • Provide and improve our website and services

  • Respond to enquiries and customer support requests

  • Facilitate travel searches or referrals

  • Analyse website usage and performance

  • Comply with legal obligations

  • Prevent fraud and misuse

4. Legal bases for processing

Under UK GDPR, we rely on the following legal bases:

  • Consent – where you have given clear permission

  • Contract – where processing is necessary to perform a service

  • Legitimate interests – to improve our services and website

  • Legal obligation – where required by law

5. Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience and analyse traffic.

For full details, please see our Cookie Policy.

You can manage or withdraw your cookie consent at any time.

6. Sharing your personal data

We may share your personal data with:

  • Trusted third-party service providers (e.g. analytics, hosting)

  • Travel and booking partners where required to fulfil your request

  • Legal or regulatory authorities if required by law

We do not sell your personal data.

7. International data transfers

Some of our service providers may be located outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

8. Data retention

We only retain your personal data for as long as necessary for the purposes set out in this Privacy Policy, including legal, accounting, or reporting obligations.

9. Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

10. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Third-party links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

12. Children’s data

Our website is not intended for children under the age of 18, and we do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.